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Unauthorized Errors on CarStory Apps

How to remedy the "unauthorized" error in CarStory Appraise.

Thomas avatar
Written by Thomas
Updated over 6 years ago

CarStory Appraise app returns an "Unauthorized" error when there is no active subscription found on file.
This typically occurs when:

  • Your subscription has expired (or failed to renew)

  • You do not have a subscription

  • Your subscription does not include CarStory Appraise (a subscription to CarStory Track does not include Appraise) 

If you believe this is a mistake, please contact support@carstory.com. 

Start New Subscription

To access CarStory Appraise, you need a subscription to CarStory.

Appraise subscriptions start at $99/user/month.

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